PoolResurfacingCostCalculator.com ("we," "our," or "the site") is a free tool that helps homeowners estimate pool resurfacing costs. We take your privacy seriously. This policy explains what information we collect, how we use it, and your rights.
What Information We Collect
We collect information in two ways: what you provide directly and what's collected automatically when you use the site.
Information you provide:
- Calculator submissions: When you use the cost calculator and request an estimate by email, we collect your email address, pool details (size, finish preference, condition), and ZIP code. This information is processed through Jotform and sent to the email address you provide.
- Contact form submissions: When you use the contact form, we collect your name, email address, and message content. This information is processed through Jotform and sent to our team.
Information collected automatically:
- Usage data: We use Cloudflare as our hosting provider. Cloudflare may collect standard server log data including IP addresses, browser type, pages visited, and referring URLs. This is standard for any website hosted on modern infrastructure.
- Analytics: We may use analytics tools to understand how visitors use the site — which pages are most visited, how long visitors stay, and similar aggregate data. This data is not tied to individual identities.
How We Use Your Information
- To deliver what you asked for: If you submit the calculator with your email address, we send your estimate to that address. That's it.
- To respond to your messages: If you contact us, we use your name and email to reply.
- To improve the site: Aggregate analytics data helps us understand which content is most useful and improve our cost estimates over time.
- We do not sell your information to third parties. We do not use your email address for marketing without your explicit consent.
Third-Party Services We Use
Our site uses the following third-party services that may process your information according to their own privacy policies:
- Jotform: Processes form submissions (the calculator and contact forms). Jotform's privacy policy governs how they handle data submitted through their platform.
- Cloudflare: Hosts our site and provides security services. Cloudflare may collect standard traffic data per their privacy policy.
- Google Analytics (if enabled): We may use Google Analytics to collect aggregate usage statistics. If enabled, Google Analytics uses cookies and processes data per Google's privacy policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
Cookies
Our site itself does not set tracking cookies. If we use Google Analytics, Google Analytics will set its own cookies to distinguish visitors. Cloudflare may set security-related cookies as part of its DDoS protection and performance services. You can control cookies through your browser settings.
Your Rights
You have the following rights regarding your personal information:
- Access and correction: You may request a copy of information we hold about you, or ask us to correct inaccurate information.
- Deletion: You may request deletion of personal information we hold. Note: if you've submitted information through Jotform, we will also forward your deletion request to Jotform.
- Opt-out: If you received an email from us and no longer want to hear from us, reply with "unsubscribe" or contact us at the address below.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of sale (we do not sell personal information).
Data Retention
We retain form submission data for as long as it's useful for operating the site and responding to inquiries. Contact form submissions are typically retained for up to 12 months. You may request deletion at any time.
Children's Privacy
This site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us and we will delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll update the "Last updated" date at the top. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions, requests to access or delete your information, or any other concerns, please use our contact form to reach us.
Open Contact Form